Privacy Policy
Last updated: 1st Sep 2025
This Privacy Policy describes how Koding Studio SG ("we", "us", or "our") collects, uses, and shares information when you use the Face to Face Big 2 app on Android or iOS (the "App"). If you do not agree with this policy, please do not use the App.
At a glance
- We collect limited gameplay and diagnostic data to operate and improve the App.
- Video and audio from calls are live only and are not recorded or stored by us.
- We do not track you across apps or websites, and we do not sell your data.
Privacy data mapping
| Data type | Examples | Associated with you? | Used for cross-service tracking? | Purpose |
|---|---|---|---|---|
| Usage Data | Gameplay events, session timing, feature interactions | No | No | Performance monitoring, improving gameplay and stability |
| Diagnostics | Crash logs, error logs, device/OS version | No | No | Bug fixing and troubleshooting |
The platform's privacy labels may categorize these data types differently. Your experience may vary based on device and privacy settings.
Information we collect
1) Gameplay & App Usage
We may collect non-personal gameplay and usage data such as moves played, match outcomes, session lengths, feature interactions, anonymous player identifiers, and session identifiers. This data is aggregated or pseudonymized and is not used by us to identify you.
2) Diagnostics & Logs
To maintain reliability, we may collect crash reports, error logs, and basic technical information (e.g., device model, operating-system version, App version, and approximate timestamps). These logs are used solely to investigate issues and improve performance.
3) Video Chat
The App offers live video and audio chat between players using WebRTC technology. Video and audio streams are transmitted directly between players' devices (peer-to-peer) when network conditions allow. When direct connection is not possible due to network restrictions, streams may be temporarily relayed through our servers at Digital Ocean solely to establish connectivity. In both scenarios, we do not record, store, analyze, or retain your audio or video data. No facial recognition or biometric analysis is performed.
Information we do not collect
- No account names, emails, or phone numbers are required by the App.
- No address book, precise location, health, or financial data are collected by us.
- No advertising identifiers are used for cross-app tracking.
How we use information
- Operate and provide core features (including multiplayer and video chat).
- Monitor performance, detect/prevent abuse, and fix bugs.
- Improve gameplay balance and user experience.
- Comply with legal obligations and enforce our terms.
We do not sell your personal information. We may share limited data with service providers who process it on our behalf and under our instructions, for example:
- Logging/Monitoring (e.g., logflare): to store crash and error logs and help diagnose issues.
- Hosting & Networking (e.g., fly.io, digital ocean): to operate servers and facilitate low-latency connectivity for multiplayer and calls.
- Platform providers: app distribution and platform services; your device may provide platform crash reports when enabled in device settings.
We may disclose information if required by law, to protect our rights or users, or in connection with a merger, acquisition, or asset sale.
Retention
We retain gameplay, diagnostic, and security logs only for as long as necessary for the purposes described above, after which they are deleted or de-identified. Retention periods may vary based on operational needs and legal requirements.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
International transfers
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers.
Your choices & rights
- Device settings: You can control camera/microphone access, push notifications, and available analytics/crash-sharing settings on your device.
If you have questions about your data, contact us at [email protected]. We may need to verify your request.
Children's privacy
The App follows the age-rating, target-audience, and child-safety requirements of the platform where it is distributed. We do not knowingly collect personal information beyond the data practices described in this policy. If you have a concern about a child's data, please contact us so we can review the request.
Changes to this policy
We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, when appropriate, provide additional notice.